Where Did the Mail “Accounts” Settings Go in iOS 14?

Having trouble trying to locate the Mail ‘Accounts’ settings on iOS 14?

With the new iOS 14 update taking over the internet lately, the features and new interfaces don’t get enough attention. Apple offered a wide variety of new features, like the App Library, Widget functionalities, a new interface, and more!

For newly updated iPhones, this can leave their users a bit overwhelmed. If you’re reading this article, chances are you’re having a problem trying to locate the Mail ‘Accounts’ setting on your newly updated mobile phone.

Don’t fret! We’ve got you covered. Here at Saint, our goal is to bring you the latest news, fixes, and explanations as fresh and detailed as possible. In this article, we will go over the new changes with your Mail app as well as a couple of fixes and common issues with this application that we can try and help you fix.

Let’s get started!


1. Where Is The Mail ‘Accounts’ Setting in iOS 14?

To first answer your question, older iOS versions of Apple had the Passwords and Accounts section in your Settings together. With the iOS 14, Apple separated these two and gave them their own respective sections in your Settings app. Now you can locate ‘Accounts’ by opening your Settings and going to Mail.

where did the mail accounts settings go on ios 14

However, don’t leave yet! There are a couple of changes with the Mail and Browser apps that you might be interested in knowing! We’ve also compiled a shortlist of common issues in regards to the Mail app. Scanning through the common issues might be in your best interest, so you can be prepared in case anything malfunctions on your device.


2. What Did Apple Do To The Mail App in iOS 14?

Among the many features that Apple added in the new iOS 14 release, between widgets and new interface designs, etc. The Mail app being updated was a new thing for Apple users. Like a change they wanted but thought would never come.

For Android users, accessing their mail meant being able to use Gmail, Microsoft, Yahoo, and so on as their default mail applications. This was never the case for Apple users who were stuck with using the default Apple Mail, until now.

where did the mail accounts settings go on ios 14

With the new iOS 14 operating system, the executives at Apple finally gave their users the ability to set and change their default mailing apps. This kind of change is unprecedented as Apple has always tried to keep its own applications as a default across all their devices.

Not only that, another extremely needed feature that was added is being able to choose your default web browser! This means that you can now open links in Google Chrome, Brave, and so on by default instead of Safari.


3. Let’s Set Up Your New Default Mail App.

So if you’re excited to finally use a new default mail app, here’s how you can do it! Changing your mail app will open all links related to e-mails through your new default application. This will replace Apple Mail with Gmail, Microsoft Outlook, and so on, all depending on your preference.

Here’s how you can change your default mail app:

  1. First, open up your Settings and look for your default email app or any third-party mail app that’s displayed. This might be Gmail, Outlook, or another mail app on your device.
  2. Once you’ve selected the mail app, select Default Mail App at the bottom of your screen.

where did the mail accounts settings go on ios 14

  1. This should open a prompt that will ask you to either use Mail or another third-party app. Select on the email app you want to use and voila!

After these steps, your default email app should now be changed to the one you chose.

If you didn’t find your application, don’t worry! Since iOS 14 is still a new release, perhaps the applications you’re looking for are not yet updated. Open up the App Store and check for any updates or news from the company itself.


4. Restart Your iPhone.

Now, this is the section where we’ll begin listing down ways to fix certain problems or bugs in regards to your Mail app. This is applicable for the default Apple Mail and your new default mail app like Gmail.

where did the mail accounts settings go on ios 14

Any software related issues that happened due to bugs can often be solved by simply restarting your device. Restarting your iPhone, or any gadget is an age-old solution and is a basic fix for your mobile phone. This will restart all your applications, hopefully ironing out any bugs or technical issues in your phone’s memory.


5. Mail Notifications Not Working on iPhone.

Are you having a problem with not receiving notifications from your Mail?

It can be really annoying trying to wait for an email only to find out it arrived an hour ago without you knowing. Depending on your occupation, or for just general purposes, this can be extremely annoying and frustrating.

Even though you’ve upgraded to the new iOS 14, fortunately, Apple made sure that your personal settings were saved. This is a very convenient and caring approach, so as to not bother Apple users with fiddling their settings back to their preferences again.

However, it isn’t uncommon for settings or other types of data to be completely lost as you upgrade. This is inevitable as some processes may malfunction or bug out.

So let’s check your Mail app’s notification permissions and fix them:

  1. Go ahead and open your Settings app and navigate to Mail and then Notifications.
  2. A list of features should appear, but all you want to do is make sure Allow Notifications is enabled. If it already is, feel free to disable it, wait a couple of seconds, and enable it again.

where did the mail accounts settings go on ios 14

If your notification settings were off, then this should solve any notification problems you have with your Mail app.


6. Review Your Mail Apps Permissions.

Finding it hard to send or receive emails on time or at all?

Perhaps your permissions have been compromised. Generally, these settings should already be set, but random software bugs can create an anomaly like this.

Reviewing your application’s permission settings should help align where this problem is coming from. So before we move on with more drastic methods, let’s start by double-checking the most basic of troubleshooting fixes.

Let’s check your Mail’s app permissions:

  1. Start by opening up your Settings app and tapping on Screen Time.
  2. Now, proceed to the next window by selecting Content & Privacy Restrictions.
  3. After that, navigate to Allowed Apps. Enter your screen time passcode then locate your mail application and make sure it’s enabled accordingly.

allowed apps

  1. Now go back to your Settings app and tap on Cellular.
  2. Scroll down and look for your mail application and make sure it’s enabled.

cellular settings mail

With these steps, your Mail app should have all of its needed permission set. Try sending or asking your buddy to send an email to you so you can check if you’ll receive it.


7. Enable Your Mail To Push For Data.

Sending or receiving emails has technologically evolved throughout the years. A great example of this is the variety of options your Settings app provides for fetching data. Typically, your iPhone or device will ask the server for any emails for your account.

However, this doesn’t have to be the case. Often enough relying on your own device to ask for an email can malfunction, even resulting in the mail arriving later than intended. This is why Apple developers added the option to ‘Push’ for mail.

This option tells the Apple servers that should any mail be direct to your account, the Apple servers themselves will ping and notify your device and then send them the email directly.

Here’s how you can enable your Mail app to ‘Push’ for data:

  1. First, open your Settings app and look for Accounts & Password. This should be located at the bottom edge of the menu.
  2. Once you’ve selected that, you should see an option called Fetch New Data. Tap on it to proceed.
  3. Quickly enable the Push feature by dragging the small slider to the right.
  4. Finally, look for your Mail app and tap on it. Under Select Schedule choose Push.

fetch new data push

Now the Apple servers will notify you of any emails to your account, independent of your phone’s requests.


8. Delete And Re-Enter Your Mail Account.

If there are too many unexplainable things going on in your account, a good way of resetting your account’s instance is by deleting it from your Mail application. This will completely erase the static data of your account, hopefully clearing up bugs or hangups in the process.

When that’s done, you can then re-enter your account, which should function as intended.

Here’s how you can delete and re-enter your mail account:

  1. Go ahead and open your Settings app and look for Mail.
  2. Now, navigate to Accounts. A list of all the accounts added to your device should show up on your screen. Tap on the account you’re having a problem with.

settings mail account

  1. Next, select on Delete Account to remove the account from your device.
  2. Going back to the page with all your listed Mail accounts, there should be an option to add an account. Select Add Account.
  3. Click on the app you’re adding an account to and follow the prompts. You’ll be asked to enter the account’s credentials.

After entering the new account, go ahead and open your mail application and see if any issues are still present.


9. Reinstall or Update Your Mail App. 

Now for the last step, reinstalling or updating your Mail app will fix any software issues that were possibly corrupted or bugging out. This is because by reinstalling it, it will download an authentic working version from Apple’s servers.

To add to that, if your app is already outdated, then it may have a compatibility issue with your new iOS 14 operating system. Updating all your apps after your iOS update should be one of your priorities if you haven’t done so already.

reinstall email app

Let’s check for updates by opening the Apple Store, navigating to Today, tapping on your profile icon at the top portion of your screen, and updating your pending updates. If there are no updates, go ahead and reinstall it and hope for the best.

If any mail problems still exist, it might be in your best interest to do a quick Google search online for similar issues. Since the iOS 14 was only newly released, chances are your mail app may not have been updated to the new operating system yet. Either that or the iOS 14 is glitching your app.

Rest assured, Apple should be working on a new patch with all the necessary fixes for the many bugs and glitches that came out in the new iOS 14. Here’s how you can contact Apple’s customer support team if you want to ask them any questions.

Hopefully, this has answered your question on ‘where did the Mail ‘Accounts’ settings go?’. If you have any other questions related to this article, feel free to leave a comment down below so other users can discuss it with you.

If this guide helped you, please share it. 🙂


  • Mako Young

    Mako is a staff writer at Saint. He's been writing about tech for more than a decade. When he isn't reading about the latest news on Apple, he's busy studying cybersecurity, cryptocurrency, cloud computing, and other IT-related sectors. His exceptional work graces technology and Apple-related blogs like How-To Geek, VEED.io, Macgasm, onMac, PhotoWorkout, GameRant, and many more. He also has a Bachelors in Computer Science and has been writing since 2018, with over 400 posts published. LinkedIn X (Twitter)

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