Fix: Windows Store Crash Exception Code 0xc000027b

Wondering how to fix Windows Store Crash Exception Code 0xc000027b on your PC?

 

Fix: Windows Store Crash Exception Code 0xc000027b

 

Introduced in 2012, the Microsoft Store comes with many exciting games, movies, TV shows, and other apps. If you have always been a Windows user, you might already know how easy it is to download apps via Microsoft Store. Moreover, all the installed apps run in a sandbox environment, which means they can’t access system resources unless permissions are given. 

However, all these plus points do not mean the Microsoft Store is perfect. It is as prone to errors as any other Windows application. 

One such common error that users have been facing is the 0xc000027b error. This error occurs when the Microsoft Store closes abruptly during an operation. 

If you have been facing the 0xc000027b error on your PC too, we’ve got you covered. 

This guide will walk you through the process of solving the 0xc000027b error on your PC in a few simple steps. 

Let’s get started. 

 

1. Run the Windows Store Apps Troubleshooter. 

If you are a Windows user, chances are that you too have been the victim of Windows frequent errors like everyone else. Luckily, Windows comes with a troubleshooter that can fix most of the errors with little to no user input. 

If you face the 0xc000027b error while using the Microsoft Store, we suggest running the Windows Store Apps troubleshooter before proceeding to the next steps. 

Doing so will fix the corruption errors within the app. Hopefully, you will now be able to use the Microsoft Store without any issues. 

 

 

2. Deleting Windows Store Cache Registry keys.

The chances are that you are facing the 0xc000027b error due to corrupt registry keys that hold temporary data. In this case, clearing the Windows Store cache using the conventional method will not solve the error. 

To get rid of the 0xc000027b error, you need to delete the problematic registry keys using the Registry Editor. 

Here is how you can do it:

  1. Press Windows + R keys simultaneously to open a Run dialogue box. 
  2. Type ‘regedit in the dialogue box and hit Enter

Fix: Windows Store Crash Exception Code 0xc000027b

 

  1. Navigate to the location mentioned below in the Registry Editor.
Computer\HKEY_CURRENT_USER\Software\Microsoft\Windows\CurrentVersion\CloudStore\Store

Clear Bache Registry Keys Windows

 

  1. Now right-click on Cache and select Delete to delete the folder from your PC. 
  2. Once done, restart your PC and check if the error is resolved. 

If a corrupt registry key was causing the error, deleting cache using the method mentioned above will solve it. However, if your screen still displays the 0xc000027b error, proceed to the next method below. 

 

 

3. Adjust the Time, Date, and Time Zone. 

Some applications on your PC require certificates from the operating system to function properly, as you may already know. If your PC’s time, date, or time zone is incorrect, the applications will consider the certificates as invalid and reject them. As a result, you will encounter errors while using applications. 

If the time, date, and time zone on your PC is incorrect, we suggest adjusting it to solve the error. 

Here is how you can adjust the time, date, and time zone on your PC:

  1. Type Date & Time in the search bar and select Open to launch the Settings window. 
  2. Verify the Time Zone
  3. Enable the Set time automatically option. 
  4. Under Synchronize Your Clock, click on Sync Now.  

Fix: Microsoft Store 'Check your Connection' 0x80072EFD

 

  1. Finally, open the Microsoft Store and see if the error is resolved. 

Hopefully, adjusting the time, date, and time zone will fixx Windows Store Crash Exception Code 0xc000027b on your PC. 

 

 

4. Refresh the Store App via Powershell Command.

Like cached files, programs have temp files that are responsible for moving and storing data. There are times when these files start acting up due to a corruption error, and as a result, you encounter issues while running applications. 

A simple yet effective way to solve this issue is to refresh the Windows Store via Powershell Command. Doing so will eliminate the corruption error, and you will be able to run the Microsoft Store without any issues. 

Follow the steps mentioned below to refresh the Store app via Powershell Command:

  1. Type Powershell in the search bar and click Run as administrator to open elevated Powershell Prompt. 
  2. In the elevated Powershell Prompt, type the command mentioned below and hit Enter to execute it:
$manifest = (Get-AppxPackage Microsoft.WindowsStore).InstallLocation + '\AppxManifest.xml' ; Add-AppxPackage -DisableDevelopmentMode -Register $manifest

Fix Windows Store Crash Exception Code 0xc000027b

 

  1. Once the command is executed, restart your PC and check if doing so resolved the error. 

Refreshing the Windows Store will fix the corruption errors. You should now be able to use the Microsoft Store without any issues. 

 

 

5. Reset the Microsoft Store.

If refreshing the Windows Store app did not fix the issue, try resetting the Windows Store. Resetting the Windows Store will also eliminate the corruption errors, but it will set the application back to its initial state. 

It is essential to keep in mind that resetting the Windows Store will remove the app’s data from your device. 

Here is how you can reset the Microsoft Store:

  1. Press Windows + R keys simultaneously to open a Run dialogue box. 
  2. Type cmd in the dialogue box and Ctrl + Shift + Enter to open Command Prompt with administrative rights. 
  3. Now type the command mentioned below in the elevated Command Prompt and hit Enter to execute it.
wsreset.exe

Reset Microsoft Store Cache

 

  1. Once the process is complete, check if the error is resolved. 

Resetting the Microsoft Store will replace the corrupt files with healthy ones. However, if resetting the application did not solve the error, see the next method below. 

 

 

6. Perform a Repair Install.

If none of the methods mentioned above works for you, try performing a repair install. Repair installation is the process of installing a new build over the existing installation of Windows on your PC. 

Performing a repair install will replace the broken system files while preserving your personal files, so it is safe to execute. 

Here is how you can perform a repair install on your PC:

  1. Download the Windows 10 ISO file and save it on your Desktop. 
  2. Access the file. 
  3. Find setup.exe and double click it to start the repair. 
  4. Once the process completes, open elevated Command Prompt and try executing commands to see if this method solved your problem. 

Hopefully, performing a repair install will solve the 0xc000027b error once and for all. 

This wraps up our guide on fixing the Windows Store Crash Exception Code 0xc000027b. We hope our solutions helped you fix the 0xc000027b error on your PC. If you still have any questions, please let us know in the comment section below. We will be glad to help you out! 

 

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Author

  • Zainab Falak

    Zainab Falak is a staff writer for Saint and an expert in Microsoft Windows, having authored more than 200 posts. She has a Bachelors in Actuarial Sciences and her passion for computers extends to exploring various aspects, from UI customization to the Windows registry and exploring error codes. Twitter LinkedIn

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