How to Fix Windows Update Error 9C59

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How to Fix Windows Update Error 9C59

You might already know that installing the latest Windows updates is essential if you want to keep using your PC without any issues. 

The latest updates are packed with valuable features, security patches, and bug fixes, all of which are developed to improve your operating system’s performance. Most of the time, updates are installed automatically, and even if the users attempt to install them manually, they manage to do so without any complications. 

However, we recently found out that several users are experiencing the Windows Update error 9C59 upon attempting to install a pending Windows or Internet Explorer update. When we looked into this matter, we found out that this issue is caused by various reasons, including corrupt Windows update components and system files. 

If you are facing a similar issue, you are in the right place. We have listed some of the most effective solutions below to help you resolve the problem in no time. 

Let’s get started. 

1. Run DISM and SFC Scans.

Windows is prone to errors, and performing system tweaks can not just be frustrating but risky as well. Luckily, Windows comes with several handy troubleshooting utilities, a safe place to turn to when you are looking for solutions. 

Two such tools are the Deployment Image Servicing and Management (DISM.exe) and System File Checker (SFC) that can scan your system for issues and resolve them without any significant user input. 

Both the tools use platforms like Command Prompt and Windows Powershell to work, which makes using them even more straightforward. We recommend running an SFC scan first. Once the process is complete, you can proceed with running the DISM scan. 

Here is how you can run DISM and SFC scans on your PC to resolve the issue:

  1. Type cmd in the search bar and click on Run as administrator to launch elevated Command Prompt. 
  2. Inside the Command Prompt window, type the command mentioned below and hit Enter to execute it. 
sfc /scannow
SFC command DISM
  1. If the System File Checker detects issues, it will resolve them. Once done, open Command Prompt by following the first step again. 
  2. Now type the command mentioned below in the elevated Command Prompt and hit Enter
DISM /Online /Cleanup-Image /RestoreHealth
Restore Health Command
  1. Finally, reboot your PC and check if the error is resolved. 

If a corruption error or bug within the system was causing the issue, running DISM and sfc scans will resolve it. 

2. Install Internet Explorer 11 With an Offline Installer

If your screen displays the Windows Update error 9C59 when you attempt to install or update Internet Explorer 11 on your PC, then there is a chance that the update components are buggy or corrupt. 

The easiest solution to fix this issue to install Internet Explorer 11 using an offline installer. However, this solution is only suitable for the users of Windows 7. 

Here is what you need to do:

  1. Open your default browser and go to the Internet Explorer 11 download page
  2. Scroll down the window, locate the hyperlink that matches your Windows version, and download it. 
Internet Explorer offline
  1. Once downloaded, open the file, and if your screen displays a User  Account Control Prompt, click on Yes
  2. Finally, follow the on-screen instructions to complete the installation. 

That’s it. Hopefully, installing Internet Explorer 11 using an offline installer would resolve the issue on your PC. 

3. Disable Kaspersky.

If you use Kaspersky on your PC to protect it from malware and viruses, try disabling it. It is common for the network agent of Kaspersky to prevent users from installing updates in their system, and several users were able to resolve the issue by removing Kaspersky using conventional methods. 

Here is all that you need to do:

  1. Open a Run dialogue box by pressing Windows + R keys simultaneously. 
  2. Type ‘appwiz.cpl’ in the text field and hit Enter.
  3. Doing so will take you to the Programs and Features window. Now locate Kaspersky in the list of applications available and right-click on it.
  4. Select Uninstall and follow the on-screen instructions to complete the process. 
  5. Once done, type Command Prompt in the search bar and click on Run as administrator
  6. Inside the Command Prompt window, type the command mentioned below and hit Enter.
FORFILES /P %WINDIR%\servicing\Packages /M Microsoft-Windows-InternetExplorer-*11.*.mum /c “cmd /c echo Uninstalling package @fname && start /w pkgmgr /up:@fname /norestart”
  1. Once the command is executed, restart your PC and try updating/installing Internet Explorer 11 again. 

If Kaspersky was preventing your system from working correctly, uninstalling it will resolve the issue. However, we highly recommend installing another reliable antivirus software on your PC after removing Kaspersky to protect your system from potential viruses. 

4. Uninstall Previous Versions of Internet Explorer. 

If you are attempting to install the latest version without removing the previous ones, then the issue at hand is most likely being caused by a shared conflict between the Network folder and previous Internet Explorer installations. 

This issue is commonly faced by Windows 7 PRO users who have Internet Explorer 9 installation on their PC. 

Here is how you can uninstall previous versions of Internet Explorer to resolve the issue under consideration:

  1. Open a Run dialogue box by pressing Windows + R keys simultaneously. 
  2. Type ‘appwiz.cpl’ in the text field and hit Enter to launch Programs & Features window.
  3. Click on View installed updates from the left panel, and inside the new window,  locate the Windows Internet Explorer 9. 
How to Fix Windows Update Error 9C59
  1. Right-click on it and select Uninstall. 
  2. Follow the on-screen instructions to complete the process. 
  3. Once done, open a Run dialogue box again, and this time, type notepad in the text field. 
  4. Press Ctrl + Shift + Enter keys simultaneously to open Notepad with administrative privileges. 
  5. Copy the commands mentioned below and paste them inside the Notepad window. 
net stop bits
net stop wuauserv
Ipconfig /flushdns
cd "ProgramData\Microsoft\Network\Downloader"
del qmgr0.dat
del qmgr1.dat
net start bits
net start wuauser
  1. Now select File from the ribbon menu and click on Save As.
  2. Next, select a location to save the newly created .bat file and name it as ‘fix.bat’. Don’t forget to choose All Files in the drop-down menu against Save as type.  
  3. Save the file and go to the location where you saved it. 
  4. Right-click on the file and click on Run as administrator
  5. Now, wait for the system to execute commands successfully. 
  6. Once done, try reinstalling Internet Explorer 11 and check if the issue is resolved. 

You should now be able to install and use Internet Explorer 11 without any issues. 

5. Try Using CleanMyPC. 

If running the SFC and DISM commands did not do the trick for you, then another easy way to eliminate the corrupt system files is by using a PC cleaner to declutter your system. 

Over time, several junk files get accumulated in our operating systems, and while these files seem harmless, they can wreak havoc in the system. If you have not deep cleaned your PC for quite some time now, try doing it using CleanMyPC

Install CleanMyPC on your PC

CleanMyPC is an efficient PC cleaner that comes with a wide range of system maintenance tools. These handy tools can take care of all the issues your PC is suffering from, whether it is slow speed or sluggish performance. All you need to do is run a scan using CleanMyPC, and the rest will be taken care of. 

Install CleanMyPC now and get your PC up and running like new. 

Try CleanMyPC Now!

6. Reinstall Windows.

If none of the methods mentioned above works for you, this implies that the system’s corruption error cannot be resolved using the conventional troubleshooting steps. In this case, it is best to uninstall Windows and reinstall a fresh copy. 

Doing so will eliminate all the issues within the operating system, including the one at hand. 

This brings us to the end of our guide on fixing the Windows Update error 9C59. We tried walking you through all the steps in detail and hope that one of the methods helped you fix the issue once and for all. If you have any questions regarding the troubleshooting steps, please let us know in the comment section below!

If this guide helped you, please share it. 🙂


  • Zainab Falak

    Zainab Falak is a staff writer for Saint and an expert in Microsoft Windows, having authored more than 200 posts. She has a Bachelors in Actuarial Sciences and her passion for computers extends to exploring various aspects, from UI customization to the Windows registry and exploring error codes. Twitter LinkedIn

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