Staring at an error message saying ‘Your Request Couldn’t Be Processed’ on Facebook?
Being the largest social media platform today, Facebook does an impressive job of handling its 2.7 billion monthly users. The key to this success is having a well-prepared server to handle that enormous amount of traffic on a monthly basis.
However, even the largest social media platform is not exempted from the usual server downtimes and errors. If you see an error message saying ‘Your Request Couldn’t Be Processed’ on Facebook, there is a good chance that the issue is with their servers.
To verify this, try checking the status of Facebook’s servers to see if the problem is on their end.
However, if their servers are perfectly fine, you should also consider taking a look at your system settings, third-party applications, and network connection.
To walk you through the process, we decided to make a simple step-by-step guide on how to resolve this error message on Facebook.
Let’s dive right in!
- 1. Re-Login to Your Account.
- 2. Reload the Webpage and Restart Your Device.
- 3. Clear Browser Cache and Cookies.
- 4. Turn Off VPN.
- 5. Disable Browser Extensions.
- 6. Try A Different Search Browser.
- 7. Try Using Tailwind.
- 8. Report the Problem to Facebook.
1. Re-Login to Your Account.
The first thing that you should do if Facebook is not working is to re-login to your account. This way, your account’s data is reloaded, and the connection with Facebook’s servers is refreshed.
If you are on a browser, you can re-login to your account by doing the following.
- On your browser, access your Facebook account and click on the Accounts button.
- After that, click on Log Out.
- Finally, enter your login credentials and click the Log In button.
On the other hand, if you are on an Android device, you can re-login your account by following the steps below.
- First, open the Facebook app on your home screen.
- After that, tap on the Menu icon on the navigation bar.
- Now, scroll to the bottom and tap on the Log Out button.
- Finally, enter your account credentials and hit the Log In button.
For iOS devices, check out the steps below on how you can re-login your account.
- On your device, tap on the Facebook app to launch it.
- Now, tap on the Menu button from the bottom navigation bar.
- After that, go to the bottom of the page and tap on the Log Out button.
- Finally, enter your username and password, then hit the Log In button to log back into your account.
Once done, try to use Facebook normally to check if you would still encounter the error message on the platform.
2. Reload the Webpage and Restart Your Device.
You can also eliminate error messages on Facebook by simply refreshing the webpage if you are using a browser on your device. If you are using a computer, you can refresh a webpage byhitting the F5 key on your keyboard or by clicking the Refresh button on your browser.
On the other hand, for mobile browsers, you can refresh a webpage by swiping downwards on your screen.
Now, restart your device to complete the process.
On Windows, you can restart it by doing the following steps:
- On your keyboard, press the Windows key to open the Start Menu.
- After that, click on the Power button.
- Finally, click on Restart.
For Android devices, you can restart your operating system by doing the following:
- On your device, press and hold the Power button until the options screen appears.
- Now, tap on the Restart button to begin the process.
- Lastly, wait for your device to complete the restart, which usually takes a couple of seconds.
On the other hand, for iOS devices, check out the step-by-step guide below to restart your device.
- On your iOS device, press and hold the Power button until the ‘Slide to Power Off’ screen appears.
- After that, tap on the slider and slide it to the right until your screen turns off.
- Finally, once your device is completely turned off. Hit the Power button again to restart it.
After this process, re-access your Facebook account and try using it normally to check if the problem is already fixed.
3. Clear Browser Cache and Cookies.
Browsers store temporary data on your system locally, which are called caches and cookies. These data are used to load previously visited websites faster and improve your overall user experience.
However, these data could accumulate over time and instead of helping your browser, it hinders it from functioning properly since larger files are harder and slower to load.
To fix this, simply clear your browsing data to remove unnecessary data from your device.
- On your browser, click on the Options button and hover your mouse to the History tab.
- Now, click on History to open it.
- Click on Clear Browsing Data inside the History tab.
- After that, click on the checkboxes beside ‘Cached Images and Files’ and ‘Cookies and Other Site Data’.
- Next, click on the Time Range tab and select ‘All Time’.
- Finally, click on Clear Data to clear out your browsing data.
Once done, restart your browser and try using Facebook normally to see if the problem is already resolved.
4. Turn Off VPN.
VPN services are programs used to keep your data private and secured while browsing the internet. However, VPNs can also cause problems with your network while it is enabled.
VPNs work by changing your IP address with a dummy one from their server to keep your information and identity hidden. This also means that a stable connection with website servers are not established since your IP is changing randomly.
If you see error messages on Facebook, try to disable your VPN and see if the problem goes away.
5. Disable Browser Extensions.
If you have browser extensions installed on your browser, consider turning them off. While browsing extensions are great for providing additional features on certain websites, it can also interfere with how other websites work.
Try disabling your browser extensions that are not related to Facebook and see if the occurrence of error messages is reduced.
- On your browser, click on the Options menu and select Settings.
- Inside the Settings, click on Extensions.
- Finally, disable your extensions that are not connected to Facebook.
6. Try A Different Search Browser.
Search browsers are programs used to browse the internet. These browsers use different engines to render a particular website and display it on our screens.
However, render engines do not function the same way and don’t interpret the code written on websites the same way. This means that some browsers could load a certain website without any issues, but another browser could struggle to open that website.
If you are seeing an error message saying ‘Your Request Couldn’t Be Processed’ on Facebook, try using another browser. Preferably, use popular browsers like Chrome, Firefox, and Opera, which are highly optimized by most web developers.
7. Try Using Tailwind.
Have a social media account for your business? Try using Tailwind to manage it.
Tailwind is a social media scheduling tool that lets you set scheduled posts for your Instagram and Pinterest accounts. It has a SmartSchedule feature that automatically detects the best time to post advertisements and products on your page to reach the most customers.
On top of that, it also has a 1-Click Hashtag Suggestion function that gives you hashtag ideas that best fit your product to get the most user engagements with every post.
Use Tailwind now and be one step ahead of your competition.
8. Report the Problem to Facebook.
Unfortunately, if you reached this point and the suggested methods above did not work for you, it is best that you let Facebook handle the problem.
Report the problem to Facebook and hope that they can resolve the issue with their platform immediately. Remember to include important information on your report, like your account details, the browser you are using, and the device you use.
This sums up our guide on how to fix this error message on Facebook. If you know other ways on how to address this problem, kindly share them in the comment section below. We’d be happy to give credit to your name once this guide gets updated.
If this guide helped you, please share it. 🙂