How to Fix Black Screen on GeForce Experience

Can’t figure out how to fix the black screen issue on GeForce Experience?

GeForce Experience is the companion software for NVIDIA GeForce graphics cards. This tool allows users to control how their GPUs function, record gameplay, optimize game performance and update their drivers. 

Unfortunately, there have been complaints from NVIDIA GPU owners who only see a black screen when running GeForce Experience. 

Most of them encountered the issue after updating the software, while others encountered the issue after installing the tool for the first time. What makes this problem annoying is that the program doesn’t give out any error messages, leaving users clueless. 

For some, waiting for a couple of minutes eventually solved the issue. However, some left the software running for hours and still had no luck. 

If you are here, we can assume that you are seeing a black screen on GeForce Experience when running it on your PC. 

To help out, we have decided to make a guide for fixing the black screen issue on GeForce Experience. 

Let’s get started!

1. Restart Your PC. 

Whenever you encounter issues with GeForce Experience or any software, the first thing you should do is restart your computer. This should ensure that your resources are initialized correctly. 

See the steps below to restart your PC: 

  1. On your keyboard, press the Windows key to open the Start Menu
  2. After that, access the Power Options tab. 
  3. Finally, choose Restart to reboot your system. 
restart pc

Once done, try using GeForce Experience to check if the black screen issue is solved. 

2. Run GeForce Experience As Admin. 

Your system could be restricting GeForce Experience from accessing crucial resources, causing the software not to initialize and get stuck in a black screen state. To rule this out, run GeForce Experience as admin to give it full access to your system. 

Here’s what you need to do: 

  1. Locate GeForce Experience on your desktop. 
  2. Now, right-click on it and choose Properties
  3. Go to the Compatibility tab afterward and enable the ‘Run this Program as an Administrator’ option. 
  4. Finally, click OK, then Save to apply the changes. 
Run As Admin

Relaunch the software to check if the problem is solved. 

3. Update Your Display Drivers. 

Outdated or faulty display drivers could also cause black screen issues on GeForce Experience. If you haven’t updated your GPU drivers in a while, try doing so to patch errors and other problems. 

Follow the steps below to update your drivers: 

  1. On your keyboard, press the Windows + X keys to open the Quick Menu
  2. Now, click on Device Manager
  3. Expand the Display Adapters tab and right-click on your video card. 
  4. Finally, choose the Update Driver option and follow the prompts. 
black screen on GeForce Experience

Reboot your system afterward and check if the problem is solved. 

4. Update Windows. 

If you still encounter a black screen on GeForce Experience, you might want to update your operating system to patch underlying problems and rule out compatibility issues with the software. 

See the steps below to update Windows: 

  1. On your computer, access the Start Menu and go to Windows Settings
  2. After that, click on Update & Security and click on Windows Update
  3. Finally, click on Check for Updates and follow the prompts. 
black screen on GeForce Experience

Restart your computer after the update and see if you’ll still encounter a black screen on GeForce Experience. 

5. Reinstall Your Drivers. 

At this point, the last thing you can do is reinstall your NVIDIA GeForce drivers. This should ensure that your drivers are installed correctly, and there are no issues within your system. 

Follow the steps below to reinstall your drivers: 

  1. On your keyboard, press the Windows + X keys to open the Quick Menu
  2. Now, click on Device Manager
  3. Expand the Display Adapters tab and right-click on your video card. 
  4. Finally, choose the Uninstall Device option and follow the prompts. 
black screen on GeForce Experience

Go to NVIDIA’s website afterward to download the latest drivers for your GPU. 

That ends our guide on how to fix black screen issues on GeForce Experience. If you have questions, please drop a comment below, and we’ll do our best to answer them. 

If this guide helped you, please share it. 🙂

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