How to Fix Error Code CE-41807-0 (PS4 + PS5)

Can’t figure out why you keep seeing a CE-41807-0 error code on your PS4 or PS5?

One of the best features of the Playstation is support for external hard drives. Since Playstation consoles come with limited storage, it is nice for Sony to add an option for their users to expand their storage using external drives. 

However, you’ll have to ensure that the drive you’re getting is compatible with the Playstation, especially for the PS5, which only takes external drives with USB 3.1 support. 

While the external storage feature on Playstation consoles is excellent, it is not perfect, and users may encounter a few errors from here and there. 

One of the most common problems with external storage on the Playstation is the error code CE-41807-0. This error usually occurs when you try to launch, update, or delete a game installed on an external drive. 

If you are here, you’re probably experiencing the same thing. 

To help you out, we’ve decided to make a guide for fixing the CE-41807-0 error code on the PS4 or PS5. 

Let’s get started!

1. Restart Your Playstation. 

Before making any changes to your PS4 or PS5, the first thing that you should do is restart its software to reload its system resources. Some of your console’s system files may have encountered a temporary error while in use, which causes the CE-41807-0 error code. 

For Playstation 4 owners, here’s what you need to do to restart your console: 

  1. On your controller, press and hold the PS button until the Quick Menu shows up on the screen.
  2. After that, go to the Power tab. 
  3. Finally, click on Restart PS4 to reboot your device. 
Restart PS4

If you are using a Playstation 5, you can restart it by doing the following: 

  1. First, find the PS button on your DualSense controller. 
  2. Now, hold down the PS button to access the Quick Menu
  3. Lastly, highlight the Restart PS5 option and press the O or X button on your controller to continue with the process. 
Restart PS5

After restarting your Playstation, try accessing your games to check if the CE-41807-0 error code would still occur. 

2. Make Sure Your External Drive Is Connected. 

One of the main reasons you encounter the CE-41807-0 error code on your PS4 or PS5 is if your external drive is not connected properly. Before accessing the games installed on your drive, ensure that the USB cable is plugged in correctly on the port. 

You should also check the USB cable if it has any damages. One way to tell if you have a defective USB cable is if your external drive is not getting any power. 

After ensuring that your external drive is connected properly, go back to the game you want to manage and see if the CE-41807-0 error code would still occur. 

3. Re-Login Your PSN Account. 

If you encounter the CE-41807-0 error code while installing a game on your PS4 or PS5, it’s possible that your user data got corrupted. When this happens, you could experience problems accessing features connected to your PSN account. 

To fix this, you’ll need to sign out of your current session and log back in after a few minutes to reset your account data. 

For Playstation 4 owners, you can sign out your PSN account by doing the following: 

  1. First, go to the Settings page of your PS4
  2. Next, access the Account Management tab. 
CE-41807-0 error code on PS4 or PS5
  1. Lastly, select the Sign Out option. 
Sign Out PS4

If you are using a PS5, here’s what you need to do to sign out your PSN account: 

  1. On your PS5, use the controller to access the Settings
  2. After that, navigate to User Accounts > Other
  3. Finally, click the Sign Out button. 
CE-41807-0 error code on PS4 or PS5

After 5 to 10 minutes, log back into your PSN account and try downloading another game to check if the CE-41807-0 error code would still occur. 

4. Make Sure You Have Enough Store Space. 

Another reason for the CE-41807-0 error code on your PS4 or PS5 is when you are running out of storage space. When you try to install a game and see this error, it may indicate that there’s no more space left to store your game. 

If this is the case, try to free up some storage on your Playstation by deleting unused or finished games. 

Here’s what you need to do to uninstall games on your Playstation: 

  1. First, browse your main screen and identify the games you no longer play. 
  2. After that, highlight the game using your controller and press the Options button. 
  3. Lastly, select the Delete option to remove the game from your Playstation
CE-41807-0 error code on PS4 or PS5

Once done, go back to the PS Store and try downloading a game to check if the problem is solved. 

5. Update Your Playstation. 

A software update might also help to fix the CE-41807-0 error code on your PS4 or PS5. Sony releases timely updates on the Playstation, which contains bug fixes and optimizations to improve performance. 

If you are using a Playstation 4, follow the guide below to update your console’s system: 

  1. First, go to the Settings tab of your Playstation 4
  2. Now, access the System Software Update tab. 
CE-41807-0 error code on PS4 or PS5
  1. Lastly, choose Update Now and click the Accept button. 

For PS5 users, see the steps below to update your system: 

  1. On your PS5, go to the Settings and access the Systems tab. 
  2. After that, open the System Software tab and select System Software Update and Settings
  3. Finally, click on Update System Software and choose Update Using Internet
CE-41807-0 error code on PS4 or PS5

After installing the update on your Playstation, try accessing or downloading a game to check if the CE-41807-0 error code would still occur on your PS4 or PS5. 

6. Rebuild Your Database. 

Your Playstation’s database contains information about the games on your internal and external hard drives. However, as you use your Playstation, its database could get mixed up as you install or delete games and applications. 

Fortunately, your Playstation has the option to rebuild its database to solve error codes like the CE-41807-0. 

Check out the steps below to rebuild your PS4 and PS5’s database: 

  1. First, make sure that your Playstation is completely turned off. 
  2. After that, press the Power button for 8 seconds or until you hear a second beep from your Playstation
  3. Now, wait for your PS4 or PS5 to boot into Safe Mode
  4. Connect your controller using the charging cable afterward and press the PS button to turn it on. 
  5. Lastly, choose the Rebuild Database option and follow the on-screen prompts. 
CE-41807-0 error code on PS4 or PS5

After rebuilding your database, boot your console normally and check if the CE-41807 error code still occurs on your PS4 or PS5. 

7. Repair Your External Drive. 

The CE-41807-0 error code could also occur if your external drive got corrupted. Fortunately, your Playstation can repair it without having to reinstall everything. 

You can do this by unplugging your external drive from your Playstation. After that, reconnect your external storage drive to your PS4 or PS5. Now, a prompt should pop up asking you to repair your drive. 

Select the option to repair your external drive and follow the on-screen instructions to continue with the process. 

Once done, go back to the games installed on your external drive to check if the problem is solved. 

8. Contact Playstation Support.

If none of the methods above worked out for you, we suggest letting the professionals handle the situation. 

Visit Playstation’s official website and get in touch with their team to report the problem you’ve been experiencing with your external storage device. Provide all the necessary details on your report to speed up the process, including the version of your Playstation, the exact model of your hard drive, and a screenshot of the error code, if possible. 

CE-41807-0 error code on PS4 or PS5

This ends our guide for fixing the CE-41807-0 error code on the PS4 or PS5. If you have other questions in mind, please let us know in the comment section below, and we’ll do our best to answer them. 

If this guide helped you, please share it. 🙂

Author

  • John Sixto

    John is a staff writer at Saint and comes from a SAP ABAP development background. He has a Bachelors in IT and has been writing since 2018, with over 500 posts published. He loves to build PCs and has a deep curiosity in understanding how different components and configurations work. John spends hundreds of hours at a time, researching and testing the software and apps, before he proceeds to write about it. LinkedIn X (Twitter) Website

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