How to Fix Chrome Remote Desktop Not Working on Windows 11

Want to Fix Chrome Remote Desktop Not Working on Windows 11?

Google has gone far beyond being just a search engine. Over the years, it has introduced its browser, web store, applications, and more. One application that became instantly popular is the Chrome Remote Desktop. It enables users to connect to their desktop PC from another device. But what if the app you depend on greatly suddenly stops working?

The problem can occur due to various reasons. These include a glitch in Google Chrome or the Chrome Remote Desktop app, poor internet connection, pin problems, denied permissions, VPN settings, and so on. 

What to do when you face Chrome Remote Desktop not working on Windows 11 issue, you ask? Well, there are several checks and troubleshooting methods you can follow to resolve the problem in no time. Look no further for them, as we’ve covered them in detail below.

Simply continue reading!

1. Check Your Network Connection.

Before we jump to some serious fixes, let’s first make sure you have a stable internet connection. An internet connection on both devices is mandatory for the Chrome Remote Desktop app to function.

If all devices fail to connect to the network, the problem may lie in your Internet Service Provider. In this case, you need to contact their official team and get them to resolve the issue. If it’s working just fine, move to the following method.

2. Disable the Pin Feature.

When you remotely control your desktop PC from another device using the Chrome Remote Desktop app, you’re no longer required to enter your security PIN. This puts your computer at potential risk since anyone can now access your account without any privacy check.

Since the PIN-less authentication feature can cause problems, try disabling it to see if that resolves the app not working issue.

Here’s how to do it:

  1. First, press the Windows + R shortcut keys from your keyboard. This will open the Run dialog box.
  2. Then, type out regedit and press the Enter key.
  3. From the User Account Control prompt that appears on your screen, click the Yes button.
Chrome Remote Desktop Not Working on Windows 11
  1. Once the Registry Editor window opens, navigate to the following path:
HKEY_LOCAL_MACHINE\SOFTWARE\Policies
Registry Editor Windows 11
  1. On the left pane, scroll down and right-click on Policies.
  2. Next, go to the New option and click on Key. Name this key Google.
Create a Key Registry Editor
  1. Open the Google key and make another one within it named Chrome.
  2. Next, right-click on the Chrome key and select the option that reads DWORD (32-bit) Value.
Chrome Remote Desktop Not Working on Windows 11
  1. Name this value as RemoteAccessHostAllowClientPairing.
  2. Double-click the recently created DWORD and set the value date to 1
  3. Click OK and restart your computer to check if Chrome Remote Desktop is working.
Registry Editor Windows 11

3. Disable IPv6.

  1. Start by pressing the Windows + R shortcut keys from your keyboard to open the Run box.
  2. Then, type in ncpa.cpl and press the Enter key to open the Network and sharing center.
  3. From all the network adaptors on your screen, select the one that is currently under use or you wish to disable.
  4. Right-click on it, then go to Properties.
  5. Once the Properties window opens, locate Internet Protocol Version (TCP/IPv6) under This connection uses the following items. Ensure that the box is marked check.
  6. Click OK to confirm the changes then restart your PC to see if the issue persists.

4. Delete Client and Connect Again.

Chrome Remote Desktop not working on Windows 11 may also occur due to occasional temporary glitches that can attack the system or the application. For this reason, we recommend you delete all the paired clients and start afresh. With clean memory and re-established connections, you have fewer chances of facing the said issue.

Below are the steps you must follow:

  1. Open the Chrome Remote Desktop app on your computer. 
  2. From the left pane, go to Remote Access.
  3. Once you locate your paired device on the screen, click on the View/edit option.
Chrome Remote Desktop app
  1. To delete the paired client device, click on the Trashcan icon next to the date.
Paired clients Chrome Remote Desktop
  1. Then, click on the Begin button under Set up another computer to connect again, and follow the on-screen instructions.

5. Repair or Reinstall the Chrome Desktop App.

The Chrome Remote Desktop not working on Windows 11 issue can also be caused by a fault or glitch in the app. To fix this, you can either repair the installed app or delete it from the system and reinstall it for a fresh start.

Repairing is done by running a diagnostic check and repairing issues if found.

Here’s how to do it:

  1. Press the Windows + X shortcut keys from your keyboard to launch the Start menu.
  2. Then, click on the Gear icon to open the Settings app.
Windows 11 Start Menu
  1. From the left pane, locate the Apps tab and click on it.
  2. Then, select Apps & features.
Windows 11 App Settings
  1. Scroll down until you find Chrome Remote Desktop Host, and click on the three dots icon next to it.
  2. From the option that appears, select Repair. The windows will repair the app.
Uninstall Chrome Remote Desktop

If the issue still persists, then you need to reinstall the app. This will delete all data and settings, which could be hiding a temporary bug or glitch, giving you a fresh start.

Follow the steps below to do so:

  1. First, press the Windows + R combination to open the Run dialog box. Type in Appwiz.cpl in the textbox and press the Enter key.
  2. Once the Control Panel Window opens, select Chrome Remote Desktop Host and click on Uninstall at the top.
uninstall app Windows 11
  1. Then, click on the Yes option to confirm the changes.
  2. Reinstall the Chrome Remote Desktop app.

6. Use Chrome Remote Desktop Extension.

If the issue in the application is still not resolved, don’t worry. Google offers not just the application for Chrome Remote Desktop but also an official extension. And the best part is you don’t have to use the Chrome browser to use the extension, as it’s also available on Microsoft Edge.

You can use the Chrome Remote Desktop extension to remotely access your computer using a QR code. Here’s how to add the extension to your browser.

  1. Start by going to the official Chrome Remote Desktop site.
  2. Once the page opens, click on Remote Access from the left pane.
  3. Then, click on the Download icon on the right section of the screen to download Chrome Remote Desktop.
  4. A new window will open with the Chrome Web Store for Extensions. From there, click on the Add to Chrome option on the right side.
  5. A pop-up will appear. Click on the Add extension button to confirm the changes.

That was it! This brings us to the end of our guide on how to fix Chrome Remote Desktop not working on Windows 11. We hope you’ve been successful in fixing the issue. For further queries, head over to the comment section.

If this guide helped you, please share it. 😊

Author

  • Aimen Choudhry

    Aimen Choudhry is an architecture student who has always been fascinated by science. She now finds her therapy researching and writing about the latest technology and the issues that come alongside. Otherwise, you’ll find her playing video games, listening to music, or watching fantasy/sci-fi movies.

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