How to Fix Error 5000 on Twitch

Do you see an error code 5000 on Twitch?

Twitch is one of the best online platforms to stream or broadcast gameplays, shows, music, and other content. Unfortunately, like any other service, Twitch may suffer from downtimes and occasional errors. 

One of the most common errors you’ll encounter on Twitch is the error code 5000. This issue occurs when attempting to stream content on the platform. 

Instead of playing the live stream or video, you’ll be greeted by a content not available error message. 

Based on what we know, this issue on Twitch is usually caused by server-related issues. An unexpected error may have occurred on the platform, or Twitch is performing system maintenance. 

On the other hand, the error code 5000 on Twitch could also be due to third-party apps and slow network connections. 

In this guide, we’ll show you how to fix the error code 5000 on Twitch. 

Let’s begin!

1. Check Twitch Servers. 

Problematic or offline servers are the usual cause of the error code 5000 on Twitch. Since Twitch is an online platform, its servers play a crucial role in delivering content and services to its users. 

To confirm this, visit Twitch’s status page to check the platform’s current situation.

Twitch Status

If there’s an ongoing issue on Twitch, the only thing you can do is wait. Unfortunately, server-related problems can’t be resolved on your end. 

On the other hand, you can head to the next method below to troubleshoot the issue if there’s nothing wrong with Twitch’s servers. 

2. Restart Your Computer. 

One of the quickest ways to address most issues on Twitch is to restart your computer. This should reload your system resources and eliminate temporary bugs and glitches that may have caused the error code 5000. 

Check out the steps below to restart your system: 

  1. First, access the Start Menu on your Taskbar
  2. After that, open the Power Options tab. 
  3. Lastly, click the Restart button. 
Restart PC

After restarting your computer, go back to Twitch to check if the problem is solved. 

3. Try Other Videos. 

The video you’re trying to play might not be available, explaining why you keep seeing an error code 5000 on Twitch. To check if the issue is isolated on a certain video, browse Twitch’s library and try streaming other shows. 

If you can play other shows without issues, it means that the initial video or stream you tried to play is faulty. 

4. Check Your Network. 

When streaming content online, you’ll need a stable connection to avoid playback issues. If you keep getting an error code 5000 when watching videos on Twitch, it may indicate that your connection is slow or unstable. 

To confirm this, perform a test using to measure your network’s current upload and download bandwidth. 

Speed Test

If the test indicates a problem with your connection, power cycle your router to refresh the link between your ISP’s servers and your modem. Unplug your router from the outlet and wait for 5 to 10 seconds before reconnecting it. 

Restart Router

Once done, run another test to check if the problem is solved. If not, report the issue to your service provider and ask them to fix the issue. 

5. Clear Your Browsing Data. 

Corrupted caches and cookies could also trigger the error code 5000 on Twitch. Your browser uses this data to speed up the loading times of websites and improve their overall performance. 

If you encounter issues on Twitch, see the guide below to clear your browsing data: 

  1. First, open the History tab by pressing the CTRL + H keys on your keyboard. 
  2. After that, click on Clear Browsing Data from the side menu. 
  3. Now, change the Time Range to All Time and include caches and cookies in the process. 
  4. Lastly, hit the Clear Data button to begin the process. 
error 5000 on Twitch

Once done, re-login to your account and check if the error code 5000 on Twitch is solved.


6. Disable Your Extensions. 

Extensions are third-party tools that provide additional features to websites. While they work great for the most part, some sites are not compatible with them. If you can’t watch content on Twitch, disable your browser extensions first. 

Check out the guide below to turn off your extensions and add-ons: 

  1. On your browser, click on More Options.
  2. Next, go to the Settings and click on the Extensions tab from the side drawer. 
  3. Finally, turn off your extensions and reboot your browser. 
error 5000 on Twitch

Try playing another stream on Twitch to check if the problem is solved. 

7. Switch to the Desktop App. 

If you still encounter the error code 5000 on Twitch, we recommend switching to the dedicated desktop app. Based on what we’ve found out, the error code 5000 is isolated on the web version of Twitch. 

This means that you won’t encounter this error code when you stream videos using the desktop app. 

8. Contact Twitch Support. 

At this point, the last thing you can do is ask for assistance from the experts. 

Go to Twitch’s Support page and get in touch with their team to report the playback issue you’ve been experiencing on the platform. Provide a link to the stream you’re trying to watch and your account details to help their team assess the situation faster. 

error 5000 on Twitch

That ends our guide for fixing the error code 5000 on Twitch. If you have questions regarding the solutions, please don’t hesitate to leave a comment below. 

If this guide helped you, please share it. 🙂 


  • John Sixto

    John is a staff writer at Saint and comes from a SAP ABAP development background. He has a Bachelors in IT and has been writing since 2018, with over 500 posts published. He loves to build PCs and has a deep curiosity in understanding how different components and configurations work. John spends hundreds of hours at a time, researching and testing the software and apps, before he proceeds to write about it. LinkedIn X (Twitter)

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