How to Fix HTTP Proxy Error on Amazon Prime

Do you see an HTTP proxy error on Amazon Prime?

The HTTP proxy error on Amazon Prime appears when you are trying to watch shows while using a VPN. While VPNs can work with Amazon Prime, not all of them are compatible with the service. 

If you’re seeing an HTTP proxy error on Amazon Prime, we can safely assume that you are using some sort of VPN. 

However, VPNs are not always the culprit for this error message. 

In some cases, the HTTP proxy error also occurs even if you are not using any VPN. This is more annoying since you don’t know what to do on your end. You can’t disable any VPN since you don’t have one. 

If this is the case, it could be an issue with your service provider, or some of your configurations are not set correctly. 

To help you out, we’ve decided to make a guide for fixing the HTTP proxy error on Amazon Prime. 

Let’s get started!

1. Check Amazon Prime Servers. 

Before changing your configurations, it is important to check Amazon Prime’s servers first to ensure that the problem is not coming from their end. You can do this by visiting third-party sites like Downdetector, where you can check its server status. 

HTTP Proxy error on Amazon Prime

If there are ongoing issues with Amazon Prime, the best thing to do is wait since server-related problems can’t be resolved on your end. 

On the other hand, you can proceed to the next solution below if the servers are online. 

2. Restart Your System.

When you encounter issues on Amazon Prime or any application, you can try restarting your device before changing your configurations. This should reload your system resources and ensure that there are no errors on your device. 


  1. On your keyboard, press the Windows key to open the Start Menu.
  2. After that, access the Power Options tab. 
  3. Finally, click on Restart to reboot your system. 
Restart Windows


  1. Access the Apple Menu on your Mac.
  2. Next, select the Restart option in the drop-down menu. 
  3. Lastly, click Restart to confirm your action. 
Restart Mac


  1. First, locate the Power button on your Android device. 
  2. After that, hold down the button until the selection menu shows up. 
  3. Lastly, tap Restart
HTTP Proxy error on Amazon Prime


  1. Open the Assistive Touch on your screen. 
  2. Now, go to the Device tab and tap on More
  3. Finally, choose Restart
HTTP Proxy error on Amazon Prime

Once done, go back to Amazon Prime to check if the problem is solved. 

3. Reconnect Your VPN. 

When using VPNs, you’ll need to connect to a server to keep your identity private and your data safe. However, not all servers are compatible with streaming services like Amazon Prime, Netflix, and more. 

Due to this, it’s important to select a VPN server that supports streaming services. 

Disconnect your current VPN and try another server. Once done, go back to Amazon Prime and check if the HTTP proxy server error is solved. 

4. Clear Your Browsing Data. 

Corrupted browsing data could also cause the HTTP proxy server on Amazon Prime. If this is the case, we suggest clearing your browsing data to eliminate temporary errors in your browser. 

Here’s what you need to do:

  1. First, open your preferred browser. 
  2. After that, click on More Options and go to Settings
  3. Now, scroll down to Privacy & Security and click on Clear Browsing Data
  4. Include caches and cookies in the process and change the target Time Range to All Time
  5. Lastly, click on Clear Data to start the process. 
Clear Data

Re-login to your Amazon Prime account afterward and check if the problem is solved. 

5. Clear App Data (Android). 

If you’re using an Android device, you can try clearing Amazon Prime’s app data if you can’t watch shows due to the HTTP proxy server error. 

Check out the guide below to clear your data: 

  1. On your home screen, locate Amazon Prime
  2. After that, press and hold its app icon until the selection menu shows up. 
  3. Now, tap on App Info and access the Storage & Cache tab. 
  4. Finally, tap on Clear Data
HTTP Proxy error on Amazon Prime

Once done, restart your system and go back to Amazon Prime to check if the HTTP proxy error is solved. 

6. Turn Off VPN. 

At this point, the last option you have is to disable your VPN. Since the error message shows up mainly due to VPN services, it is best to turn it off on your device. This should keep your connection stable. 

On the other hand, you can try switching to a much more reliable provider like PureVPN if you don’t want to go online without protection. 

Unlike other services, PureVPN works well with most streaming services. It also uses high-speed servers to ensure that your connection is fast and reliable while protecting your device and data. 

7. Contact Amazon Prime. 

If none of the solutions above worked for you, the last thing you can do is let the professionals take over. 

Go to Amazon Prime’s Support page and contact their team to ask for assistance regarding the issue you’ve been experiencing. Provide your account details, the platform you’re using, and other necessary information that can help Amazon Prime troubleshoot the issue. 

HTTP Proxy error on Amazon Prime

That wraps up our guide for fixing the HTTP proxy error on Amazon Prime. If you have questions, please let us know in the comment section, and we’ll do our best to answer them. 

If this guide helped you, please share it. 🙂


  • John Sixto

    John is a staff writer at Saint and comes from a SAP ABAP development background. He has a Bachelors in IT and has been writing since 2018, with over 500 posts published. He loves to build PCs and has a deep curiosity in understanding how different components and configurations work. John spends hundreds of hours at a time, researching and testing the software and apps, before he proceeds to write about it. LinkedIn X (Twitter)

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