How to Fix iPhone Calls Not Ringing on Mac

Trying to fix iPhone calls not ringing on Mac?

A major reason people buy multiple Apple products is because of their strong integration and syncing of data. All this is done through your Apple ID. If you have the same account logged in from multiple devices, all their settings and data, including your files, photos, messages, and even calls, will be synced and accessible.

Many users find it helpful to sync iPhone calls on their Mac. This way, they keep themselves updated with all the important notifications and tasks without having to keep all their devices nearby. But many have reported that the calls fail to sync, causing trouble.

We bring you this detailed guide to save you from spending time searching through countless websites to find the right solution. Below are all the troubleshooting methods that should help resolve the iPhone calls not ringing on Mac.

So without further ado, let’s jump right in!

1. Restart Your Device.

When your device faces any type of issue, the first step is to restart it and see if that resolves the issue. In this case, the problem may lie on your iPhone or Mac, we recommend you restart both in order to eliminate the error causing temporary bugs. 

To restart iPhone:

  1. Long press the Side button and release once the slide to power off slider appears on the screen.
iPhone Calls Not Ringing on Mac
  1. Drag the slider to the right.
  2. After a few moments, press and hold the Side button again until the Apple logo appears.
apple logo iphone

To restart Mac:

  1. Select the Apple menu at the top left corner and click Restart.
restart mac
  1. Again, click Restart on the confirmation box.
iPhone Calls Not Ringing on Mac
  1. You may also long-press the Power button to shut down. After a few moments, press it again to restart.

2. Check the Ringer.

All iPhones come with a tiny switch on the left side. Its function is to put the device on Silent mode immediately. If your iPhone calls are not ringing on Mac, you might have accidentally or deliberately switched the ringer off. Hence, to solve the problem, push the switch back into ringer mode to start receiving loud calls.

ring mode and silent mode iphone

3. Turn Up the Ringtone Volume.

If you’re receiving muted iPhone calls on Mac, you should consider checking the volume of both the devices, the iPhone and the Mac. Since ringtones have a separate volume bar on the iPhone, make sure that you’re checking the correct one.

Here’s how to turn up the ringtone volume on your iPhone:

  1. Open Settings and go to Sounds & Haptics.
sounds & haptics setting
  1. Drag the slider for Ringers and Alerts to increase ringtone volume.
ringer slider

Here’s how to turn up the volume on Mac:

  1. Click on the Speaker icon on the Menu bar.
iPhone Calls Not Ringing on Mac
  1. Then drag the slider to the right.

4. Ensure Calls on Other Devices Option Is Enabled.

If you’re not receiving iPhone calls on your Mac, make sure that the feature is enabled in the first place. The feature allows calls to sync on devices running on the same Apple ID.

Follow the steps below to do so:

  1. Launch the Settings app, then go to Phone.
phone in iphone settings
  1. Then, tap on Calls on Other Devices.
calls on other devices in cellular
  1. Finally, toggle on Allow Calls on Other Devices.
allow calls on other devices iphone setting

5. Ensure Both Devices Are Connected to the Same Wi-Fi Network.

Apple Continuity features enable you to seamlessly move between devices via the same iCloud account and internet connection. Thus, if you’re encountering the issue of iPhone calls not ringing on Mac, verify that both your iPhone and Mac are connected to the same Wi-Fi network.

6. Disable All Focus Modes.

Focus mode on Apple devices blocks app notifications so you can focus on work, family, or whatever tasks during which you shouldn’t be disturbed. For this reason, ensure that the Focus mode is turned off if you’re not receiving calls.

To disable Focus mode on iPhone:

  1. Swipe up from the bottom of the screen to launch the Control Center.
  2. If Focus is turned on, tap on Focus to turn it off.
control center

To disable Focus mode on Mac:

  1. Go to System Preferences and click on Notifications & Focus.
iPhone Calls Not Ringing on Mac
  1. Now go to the Focus tab.
  2. Choose your currently active Focus mode.
  3. Tap on the toggle beside it to disable the mode.
do not disturb on mac
  1. Alternatively, click on the Control Center icon from the Menu bar. Click on the Focus mode. Then, click on the currently active mode to disable it.

7. Check Your Blocked Callers List.

If you’re not receiving calls from a selected user, it’s best to check they’re not added to your blocked caller list. Though the feature aims to provide protection, it might also block some important calls if not used carefully.

To check your block list, follow these steps:

  1. Open Settings and go to Phone.
  2. Then tap on Blocked Contacts.
blocked contacts iphone setting
  1. To unblock a user, swipe left on the user and tap on Unblock.
iPhone Calls Not Ringing on Mac

8. Disable Silence Unknown Callers.

If Mac is only silencing iPhone calls from people not saved in your contact book, you have two options. You can either add the number as your contact or disable the feature called Silence Unknown Callers.

Here’s how to do the latter:

  1. From the Settings app, go to Phone.
  2. Then, choose Silence Unknown Callers.
  3. Lastly, toggle on Silence Unknown Callers.
silence unknown callers in iphone settings

9. Update the iOS and macOS.

Outdated software versions cause most issues, and iPhone calls not ringing on Mac could be one of them. Therefore, if you have any pending updates both on your iPhone and Mac, waste no time installing them.

To check for updates on iPhone, follow the steps below:

  1. On your Settings app, go to General.
  2. Then, select Software Update.
software update iphone
  1. If an update is available, tap on Download and Install.
iPhone Calls Not Ringing on Mac

Here’s how to check for version updates on Mac:

  1. Click on the Apple menu first, then About This Mac.
about this mac
  1. When the window opens, click on Software Update.
software update on mac
  1. If an update is available, click on Update Now.
iPhone Calls Not Ringing on Mac

10. Reset Network Settings.

When nothing else resolves the issue for you, your last option is to reset your device. Since not receiving calls is mainly related to network settings, we recommend you to only reset that. 

Here’s how to do it:

  1. Go to Settings and choose General.
  2. After that, scroll down and tap on Transfer or Reset iPhone.
transfer or reset iphone
  1. Next, tap on Reset.
iPhone Calls Not Ringing on Mac
  1. Then, select Reset Network Settings from the pop-up options.
reset network settings iphone
  1. Enter your passcode when prompted.

This brings us to the end of our guide on how to fix iPhone calls not ringing on Mac. We’ve listed around ten effective remedies and hope at least one helps you resolve the issue. If you have any questions left, head over to the comment section.

If this guide helped you, please share it. 😊


  • Aimen Choudhry

    Aimen Choudhry is an architecture student who has always been fascinated by science. She now finds her therapy researching and writing about the latest technology and the issues that come alongside. Otherwise, you’ll find her playing video games, listening to music, or watching fantasy/sci-fi movies.

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