How to Fix Notifications Not Working on Twitch

Can’t figure out why notifications are not working on Twitch?

Twitch is an online streaming service for gaming enthusiasts. However, there is also other content on the platform such as talk shows and podcasts. Esports tournaments are also streamed on Twitch. 

If you’re an avid fan of the platform, chances are you have specific streamers that you follow and watch regularly. 

One of the best features on Twitch is ‘Go Live’ notifications. 

When your favorite streamer goes online, you’ll be notified so you won’t miss their content and stream. 

Unfortunately, many users have reported issues with Twitch notifications not working on their devices. Due to this, they end up missing streams from their favorite creators, which can be annoying. 

Today, we’ll show you what to do if notifications are not working on Twitch. 

Let’s begin!

1. Check Twitch Servers. 

Before changing your configurations, the first thing you should do when Twitch notifications are not working is check the platform’s status. This way, you’ll know where the problem is coming from. 

Visit Twitch’s status page and see if there’s an ongoing problem on the platform. 

Twitch Status

Unfortunately, server-related issues can’t be resolved on your end. If Twitch’s servers are offline, the only thing you can do is wait for their team to resolve the problem. 

On the other hand, you can follow the remaining solutions below if there’s nothing wrong with the servers. 

2. Restart Your Device. 

One of the easiest ways to fix most issues on the Twitch app is to restart your system. This should reload Twitch’s resources and eliminate temporary bugs and glitches that may have occurred on your device. 

For Android users, see the steps below to restart your system: 

  1. First, locate the Power button on your device. 
  2. After that, hold it down until the selection menu shows up.
  3. Lastly, choose Restart
notifications not working on Twitch

If you’re using an iOS device, here’s how you can restart it: 

  1. Access the Assistive Touch on your display. 
  2. Next, go to the Device tab and tap on More
  3. Finally, choose Restart
notifications not working on Twitch

Once done, observe if you’ll receive notifications from Twitch. 

3. Check Your Account Settings. 

Twitch allows users to customize their notifications and choose which channels they want to receive notifications from. If you’re not receiving notifications from a specific streamer, check your account settings. 

Here’s what you need to do: 

  1. On the mobile app, tap on your Profile icon on the top left corner. 
  2. After that, go to Account Settings and open the Notifications tab.
  3. Finally, tap on the Per Channel tab and ensure that notifications for your favorite channels are enabled. 
notifications not working on Twitch

Now, observe if you’ll get notifications once your favorite streamer goes online. 

4. Check Your Push Notifications. 

If you’re not receiving any notifications from Twitch, there might be something wrong with your push notifications settings. 

See the guide below to check your notification settings on Twitch: 

  1. First, open the Twitch app on your mobile device. 
  2. After that, go to your Profile and tap on Account Settings
  3. Now, tap on the Notifications tab and go to ‘On Mobile’. 
  4. Lastly, ensure that Live, Video Broadcast, and Events are enabled. 
notifications not working on Twitch

Restart your device afterward and check if the problem is solved. 

5. Turn Off Smart Notifications. 

Smart Notifications is a feature that lets Twitch decide which notifications to send on your device. These notifications will be based on your activity on the platform and where you’re always active. 

However, this can also be the reason you’re not receiving notifications for some channels you follow. 

To avoid this, turn off smart notifications on your account:

  1. Access Twitch on your mobile device. 
  2. Next, tap on your Profile icon on the top left corner of your screen and go to the Account Settings tab.
  3. Finally, go to Notifications and turn off ‘Enable Smart Notifications’. 
notifications not working on Twitch

Once done, restart the app and check if the problem is solved. 

6. Clear Twitch Data (Android). 

If you’re using an Android device, try clearing Twitch’s app data if you’re not receiving notifications from the app. Some of Twitch’s data may have gotten corrupted due to random bugs and glitches on the platform. 

See the steps below to clear Twitch’s app data:

  1. In your app drawer, press and hold Twitch’s app icon. 
  2. Now, tap on App Info and access the Storage & Cache tab. 
  3. Finally, tap the Clear Data button. 
notifications not working on Twitch

Re-login to your Twitch account afterward and observe if notifications are working. 

7. Check Your Network Connection. 

Slow network connections could also cause notifications not to work on Twitch. If the app can’t connect to the servers, it cannot retrieve data for your account. To confirm this, perform a test using Fast.com to measure your network’s bandwidth. 

Speed Test

If the test confirms that your network is the problem, restart your router or modem to re-establish the connection with your ISP’s servers. 

Restart Router

After restarting your router, re-run the test to check if the problem is solved. If you continue to experience network-related issues, we recommend that you contact your provider and ask them to fix their service. 

8. Reinstall Twitch. 

If notifications are still not working on Twitch, try reinstalling the app on your device. Some of its installation files may have gotten corrupted, causing features to malfunction. 

Here’s how you can remove Twitch from your mobile device: 

  1. On your home screen, locate the Twitch app. 
  2. Now, hold down its icon until the selection menu appears. 
  3. Finally, choose Remove App (iOS) or Uninstall (Android) to delete the app. 
notifications not working on Twitch

Once done, go to the App Store or Play Store and reinstall Twitch from there. 

That ends our guide for fixing notifications if they are not working on Twitch. If you have questions or other concerns, please leave a comment below, and we’ll do our best to answer them. 

If this guide helped you, please share it. 🙂 

Author

  • John Sixto

    John is a staff writer at Saint and comes from a SAP ABAP development background. He has a Bachelors in IT and has been writing since 2018, with over 500 posts published. He loves to build PCs and has a deep curiosity in understanding how different components and configurations work. John spends hundreds of hours at a time, researching and testing the software and apps, before he proceeds to write about it. LinkedIn X (Twitter)

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