How to Fix Photos Error Code 0x887A0005 in Windows 10

Wondering how to fix photos error code 0x887A0005 in Windows 10?

Fix Photos Error Code 0x887A0005 in Windows 10

For simple viewing, tweaking, and sharing of digital photos and videos, Windows Photos is a great app, especially if you do not want to fork out hundreds on specialized software.

Yes, it isn’t that bad (no matter what some online resources tell you).

The Photos app from Microsoft has been enhanced with a variety of features designed to make it as simple as possible for you. We won’t lie, it is a pleasure to use a photo editor that’s clear, easy to use, and includes what you need for basic viewing and editing.

Recently, several users reported that their screens display error code 0x887A0005 when they attempt to export videos from the app. We had a look into the issue and discovered that the error at hand can be caused by a number of reasons, including faulty drivers and hardware-accelerated encoding issues. 

If you are facing a similar issue, you are in the right place because in this guide, we will walk you through some easy methods of resolving the error code 0x887A0005.

Let’s get started. 

1. Run Windows Troubleshooter. 

It is fairly common for Windows users to experience issues while using certain services on their computers now and then. Luckily, Windows comes with several troubleshooting utilities that are designed to scan your operating system for issues, and fix the ones that are identified with little to no user input. 

One such handy utility is the Windows Troubleshooter that can resolve most errors in no time. 

If you are experiencing the Photos error code 0x887A0005 in Windows 10, then the first thing that you should try doing is run the Windows Troubleshooter. In most cases, the troubleshooter will resolve the issue, and you will not have to proceed with the advanced-level troubleshooting steps. 

Here is how you can run Windows Troubleshooter on your PC:

  1. Press Windows + I keys simultaneously on your keyboard to open Windows Settings.
  2. Click on Update & Security and in the next window, select Troubleshoot from the left panel.
  3. Now scroll down the window and select Windows Store Apps from the list.
Fix: Microsoft Store Error 0x80072F05 The Server Stumbled
  1. Click on the Run the troubleshooter button and wait for the troubleshooter to complete its scan. If the troubleshooter identifies any issues, it will attempt to resolve them. In this case, follow the on-screen instructions to proceed. 

Hopefully, running the Windows Store Apps troubleshooter will resolve the error at hand without any issues.

2. Update Graphic Card Drivers.  

One of the most common reasons behind issues like the one at hand is outdated drivers. 

There are times when applications and drivers fail to function properly because they haven’t been updated in quite a while. The easiest way to resolve this issue is by installing the latest updates. 

The latest updates are packed with new features and bug fixes, which will resolve the issue in no time. 

If you haven’t updated the Graphic Card drivers in your PC in a while, then here is how you can do that to fix the issue at hand:

  1. Type Device Manager in the search bar and click on Open
  2. In the Device Manager window, locate and expand Display adapters
  3. Right-click on the adapters under Display adapters one by one and select Update driver
Photos Error Code 0x887A0005 in Windows 10

If outdated drivers were causing the issue, updating them will resolve it in no time.

3. Clear MS Store Cache.

When you launch an application or program for the first time, your operating system stores relevant information about that program to use in the future in the form of cache files. 

However, there are times when these cached files get corrupted and prevent the application from working properly, and there is a chance that the cached files are the real culprit behind the issue at hand. 

Here is how you can clear the Windows Store cache on your PC to resolve the issue at hand:

  1. Type Command Prompt in the search bar and click on Run as administrator to run Command Prompt with administrative privileges. 
  2. Type the command mentioned below in the elevated Command Prompt and hit Enter to execute it. 
Reset Microsoft Store Cache
  1. Once the process is complete, restart your PC and see if the error is resolved. 
  2. You should now be able to use the Microsoft Store without any issues. If the error persists, proceed to the next method below. 

If corrupt cache files were causing the issue at hand, then resetting them will solve the error code 0x887A0005 in Windows 10.

4. Reset Photos.

If clearing the Microsoft Store cache did not help you, then try resetting Photos. 

Resetting an application reverts it to its initial, error-free state while removing all the bugs and corruption errors in the process. This process is similar to uninstalling and reinstalling the application, but it is done much faster. 

Here is how you can reset the Photos application on your Windows:

  1. Type Apps & features in the search bar and click on Open to launch Apps & features window.
  2. In the newly launched window, locate and click on Microsoft Photos.
Photos Error Code 0x887A0005 in Windows 10
  1. Select Advanced Options and in the next window, click on the Reset button. 
Photos Error Code 0x887A0005 in Windows 10
  1. Click on Reset again in the confirmation prompt that appears on the screen. 
  2. Once the process is complete, restart your PC and check if the issue is resolved. 

You should now be able to use the Photos app without any problems.

5. Try Using CleanMyPC.

Additionally, 0x887A0005 errors can be brought on by viruses or malicious software in the system, which is why locating the corrupt files in your system and removing them is crucial.

If you want to find and eliminate corrupted files, the best way to do so is by using a reliable PC cleaner, which saves both your time and energy. We strongly encourage you to check out CleanMyPC if you do not already have one installed on your PC.

Install CleanMyPC on your PC

CleanMyPC scans through your system files, identifies corrupt ones, and cleans your computer in only a few minutes. It comes with a wide range of system maintenance tools that can take care of almost all your PC-related issues, that too by utilizing minimum resources. 

Install CleanMyPC now to give your PC a much-needed performance boost! 

Try CleanMyPC Now!

6. Reinstall Photos. 

If none of the methods mentioned above works for you, then this implies that the issue cannot be resolved using the conventional troubleshooting methods. 

In this case, there is nothing much that you can do except reinstalling Photos. Reinstalling will replace all the relevant program files, registry entries, shortcuts, and other files needed to run the program with fresh files. 

Here is how you can reinstall Photos on your PC:

  1. Type cmd in the search bar and click on Run as administrator to launch Command Prompt with administrative privileges. 
  2. Inside the Command Prompt window, type the command mentioned below and hit Enter to execute it. 
get-appxpackage *Microsoft.Windows.Photos* | remove-appxpackage
  1. Once the command is executed, restart your PC. You can now install Photos again. 

Hopefully, this will resolve the issue once and for all.

This brings us to the end of our guide on fixing the Photos error code 0x887A0005 in Windows 10. We tried walking you through all the steps in detail and hope that one of the methods mentioned in this post did the trick for you. In case you still have any confusion about the troubleshooting steps, please let us know in the comment section below!

If this guide helped you, please share it. 🙂


  • Zainab Falak

    Zainab Falak is a staff writer for Saint and an expert in Microsoft Windows, having authored more than 200 posts. She has a Bachelors in Actuarial Sciences and her passion for computers extends to exploring various aspects, from UI customization to the Windows registry and exploring error codes. Twitter LinkedIn

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