Wondering how to address the ‘Poor connection’ issue on Clubhouse?
For the past few months, Clubhouse has been getting a steady increase in user numbers, and that seems to be the reason for server and network-related issues on the platform.
Even if the application performs well, we need to remember that it is still in a beta phase, and problems could occur without warnings. This is also the reason why the app is only available to users who got invited.
We all know what happens if an application suddenly received a massive volume of users, similar to the case of Among Us.
If you are experiencing a ‘Poor connection’ issue on Clubhouse, you might have difficulty joining rooms, hosting events, and listening to discussions.
To help you out, we’ve decided to make a guide to fix the ‘Poor connection’ issue on the Clubhouse app.
Let’s jump right in!
1. Check Clubhouse Servers.
Whenever users encounter Clubhouse (or any platform) issues, we always suggest that they check its servers’ status. Since Clubhouse is an online platform, its servers play an integral part in delivering services and features.
To check the status of Clubhouse, head to their official Twitter account, where their team is active in giving updates about the platform.
If Clubhouse’s servers are currently down, the best thing you can do for now is to wait. However, you can still try the listed methods below and see if anything works for you.
2. Turn Off VPN.
VPNs or virtual private networks are third-party services that provide security over your home or local network. They work by making random changes to your IP address to keep your identity hidden and private.
However, this process can interrupt your connection’s quality and make it difficult for your device to communicate with Clubhouse’s servers.
If you’re experiencing a ‘Poor connection’ issue on Clubhouse, disable your VPN first before joining any rooms on the app.
On the other hand, consider using alternatives like PureVPN, which doesn’t interrupt your network connection while protecting your online data.
3. Re-Login to Your Account.
Poor connection and network interruptions can also cause errors on your user data, explaining why you see random errors on Clubhouse. To fix this, try to refresh your account data by signing out of your account and log back in after several minutes.
Check out the steps below to guide you on the process:
- First, launch the Clubhouse app on your iOS device and tap on your Profile.
- After that, access the Settings tab by tapping the Gear icon on the top right corner of your display.
- Lastly, tap on Log Out to sign out of your Clubhouse account.
Wait for 2-3 minutes before logging back into your account. Try using Clubhouse for a few minutes to check if the issue would still occur.
4. Check and Reset Your Internet.
Since the issue points out your network connection, it is essential to check your internet connection quality. Run a speed test using Fast.com to measure its current upload and download bandwidth.
If the result indicates that your connection is running slow, restart your network router to re-establish the link with your service provider’s servers. Unplug your router’s power chord from the wall outlet for about 10 seconds to allow it to rest. Once done, plug back in the power cable to restart your router.
After the restart, re-run the test on your network to check if everything is working correctly. If you continue to experience a ‘Poor connection’ issue on Clubhouse, we suggest contacting your ISP and ask them to address the problem.
5. Try Using Transistor.
Cannot use Clubhouse to host your event due to ‘Poor connection’ issues? Try using other platforms like Transistor.
Transistor is a podcast hosting service that allows you to record your audio and distribute it to popular streaming apps like Spotify, Google Podcasts, and Apple Podcasts. With Transistor, you can reach more users outside Clubhouse and grow your brand faster.
Their user interface is straightforward, and setting up a podcast for first-time users is a piece of cake!
Test the platform for yourself by signing up for a 14-day free trial.
6. Reinstall the Clubhouse App.
If the error keeps occurring on Clubhouse, you’re probably dealing with corrupted installation files. In this case, we recommend reinstalling the app from your device to ensure that you have a working copy installed.
Temporary bugs and glitches that occur on Clubhouse can corrupt installation files and trigger all sorts of errors on the platform.
See the step-by-step guide below to reinstall Clubhouse:
- First, open your iOS device and find Clubhouse from the home screen.
- After that, tap and hold its app icon to access the options menu.
- Finally, tap on Remove App to delete Clubhouse.
Once done, fire up the App Store and reinstall the Clubhouse app.
7. Report the Problem to Clubhouse.
For the final method, we suggest that you call the attention of Clubhouse if none of the options above worked for you.
Your account may have problems that need to be addressed on their end. Visit Clubhouse’s support page and submit a ticket regarding the issue. Make sure to provide the necessary details on the form and include a screenshot of the error.
On the other hand, you can also visit their Knowledge Center and check the frequently asked questions page for some answers.
This sums up our guide in fixing the ‘Poor connection’ issue on Clubhouse. If you have any questions or concerns, please let us know in the comment section below, and we’ll do our best to answer them.
If this guide helped you, please share it. 🙂