Are you wondering why the YouTube app keeps crashing on your device?
Aside from the original website, YouTube is also available on mobile devices, making it more convenient for its users to access the platform. The mobile version of YouTube has the same features as the website. However, the creator studio for channel owners needs to be downloaded on a separate app.
If you are reading this right now, you’re probably struggling to watch videos on the platform since the YouTube app keeps crashing on your device.
Usually, this problem is due to improper installation of the application or an error within its installation files. Since the issue doesn’t give out an error code that helps with troubleshooting, fixing the problem can be confusing.
We’ve decided to make a simple guide in fixing the YouTube app that keeps on crashing to help you out.
Let’s jump right in!
1. Check YouTube’s Servers.
As mentioned in most of our guides, the first thing you should check when something is not right on YouTube is their servers. Their team could be performing scheduled maintenance on the servers, or an error occurred on their end.
2. Turn Off VPN.
You might be running VPN services on your device, which can interrupt the flow of your connection. Some VPNs alter your IP address to protect your data and keep your identity private online.
However, this process can make it difficult for your device to communicate with YouTube’s servers.
If the YouTube app keeps crashing on your device, try to disable your VPN first and see if the problem goes away.
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4. Check for Updates.
YouTube releases timely updates on its app to ensure that it is running correctly on most devices. However, if you haven’t updated the YouTube app, you might be dealing with bugs and errors occurring on the app.
To fix this, try to update the app and see if the problem goes away.
On Android, you can update the YouTube app by doing the following:
- First, open Google Play Store on your device and tap on the Menu button to access the side drawer.
- After that, tap on My Apps & Games to check for available updates.
- Finally, hit the Update button if there’s an available update for YouTube.
For iOS users, follow the guide below to update YouTube.
- On your home screen, open the App Store.
- Now, tap on Updates.
- Lastly, tap the Update button next to YouTube to install the latest version.
Once done, go back to YouTube and check if it will still crash.
5. Restart the App.
If YouTube is still crashing, try to force close the app and re-run it on your device. This will eliminate any temporary issues that may have occurred on YouTube’s resources.
For Android and iOS devices with an all-screen display, you can stop the YouTube app through the app switcher. Swipe upwards from the bottom of your screen until the application switcher shows up. Now, find the YouTube app and drag it upwards until it is removed from the list.
If you are using an iOS device with the Home button, tap it twice to access the app switcher. Drag the YouTube app upwards to stop it from running.
6. Restart Your Device.
If restarting the app wasn’t enough, you can try restarting your device. Your operating system might have encountered a problem that causes other applications to malfunction.
To restart your Android device, check out the guide below.
- First, locate your device’s Power button and hold it down until you see the selection screen.
- Now, tap on Restart and follow the on-screen prompts to continue.
- Wait for the restart to complete, which can take a couple of seconds, depending on your device.
For iOS devices, see the steps below to restart it.
- On your device, press and hold the Power button until the ‘Slide to Power Off’ screen shows up.
- Now, drag the slider to the right until your screen turns off.
- Finally, tap on the Power button again to turn on your device.
Once done, go back to YouTube and see if it will crash again.
7. Clear Your App Cache.
You can try clearing your app cache on Android devices if the YouTube app is not working correctly. The app cache contains scripts and media files that Youtube uses to improve its performance.
However, it can get corrupted during run time and cause numerous errors on the app.
- First, open your device and tap on the Settings app.
- After that, scroll down and tap on Apps.
- Find YouTube from the list and open it.
- Now, tap on Storage.
- Lastly, tap the Clear Cache button. Remember that this button’s naming and location may vary depending on your Android device’s model.
Go back to YouTube afterward and try using it for a couple of minutes to see if the problem is solved.
8. Reinstall the YouTube App.
If none of the methods above worked, you could try reinstalling the YouTube app on your device. Possibly, the app wasn’t installed the first time correctly and caused it to encounter problems and crash.
On Android, check out the guide below to reinstall YouTube.
- First, go to your home screen and locate the YouTube app from the list.
- Now, press its app icon to open the selection screen.
- Lastly, tap on Uninstall to delete the YouTube app.
Go to the Play Store afterward to reinstall the YouTube app.
If you own an iOS device, follow the steps below to delete the YouTube app.
- On your device, access your home screen and find the YouTube app.
- Now, tap and hold its icon until the options menu shows up.
- Finally, tap on Remove App to uninstall YouTube.
Once done, go to the App Store and reinstall YouTube from there.
This ends our guide in fixing the YouTube app that keeps crashing on your device. If you have other concerns, feel free to voice them out in the comment section, and we’ll do our best to answer them.
If this guide helped you, please share it. 🙂