Fix: Contact Photo and Posters Disabled on iOS 17

Contact posters are a valuable addition to iOS, enabling users to personalize their calling experience.

However, some users report that contact photos and posters are disabled on their iPhones.

In this article, I will guide you on resolving this issue on iOS 17. 

1. Restart Your iPhone

If certain options or features seem disabled or unavailable, restarting your iPhone might resolve the issue.

This could rectify temporary glitches affecting functionality.

Restarting iPhones with Face ID:

  1. Simultaneously press and hold the Volume Down and Side buttons until the Slide to Power Off slider appears.
  2. Drag the slider to the right, then wait for 30 seconds.
  3. Press the Side button again to power on your iPhone.
Restart iPhone

Restarting iPhones with Touch ID:

  1. Press and hold the Power button on your device.
  2. Hold the button until the Slide to Power Off prompt appears.
  3. Drag the slider to the right and wait 30 seconds before turning on your device.
Restart iPhone Home Button

2. Enable ‘Contact Photo & Poster’ Setting

If contact photos and posters aren’t appearing, they may be disabled. Follow these steps to enable them:

  1. Open the Contacts app.
  2. Select your Contact Card.
  3. Choose Contact Photo & Poster.
Contact Photo and Poster
  1. Turn on the toggle for Name & Photo Sharing.
contact photo and posters disabled on ios 17


 You can control who can see your photo and poster under the Share Automatically option. 

3. Re-Add Your Contact Photo & Poster

Should your contact photo and poster remain disabled, consider re-adding them by following these steps:

  1. Launch the Contacts app.
  2. Select your Contact Card.
  3. Navigate to Contact Photo & Poster.
  4. Swipe up on the desired poster and tap the Trash icon to delete it.
Remove Contact Poster
  1. Restart your iPhone.
  2. Add a new contact photo and poster.


Apply this to contacts whose photos and posters are disabled.

4. Check If Your Apple ID is Connected to Multiple Phone Numbers 

Contact poster issues may arise if your Apple ID is connected to two different phone numbers

Follow these steps to remove an additional number and solve the problem:

  1. Open the Settings app.
  2. Navigate to Messages > Send & Receive.
  3. Select your secondary phone number.
contact photo and posters disabled on ios 17
  1. Choose Remove to confirm deletion.


If your Apple ID links to multiple phone numbers, repeat this procedure for each additional number. 

Related: How to Fix “This Number Is Registered to Your Apple ID But Not With This iPhone” Error

5. Update Your iPhone to the Latest Version

There might be an issue with the version of iOS 17 you’re using. 

Since iOS 17 is still new, Apple is still ironing out some bugs, which could be the reason contact posters are not working. 

Here’s how you can update your device: 

  1. Go to Settings.
  2. Select General > Software Update.
  3. If an update is available, choose Download and Install.
  4. Follow the on-screen instructions to complete the installation.
contact photo and posters disabled on ios 17

Important Notes

  • Your iPhone may restart multiple times during the update.
  • Before updating, ensure the battery is at least 50% charged. For uninterrupted installation, connect your iPhone to a charger.
  • Allow at least 15 minutes for the update to complete, particularly for major upgrades (e.g., from iOS 15 to iOS 16).

To avoid missing future updates, enable automatic updates on your iPhone: 

  1. Launch Settings.
  2. Navigate to General > Software Update > Automatic Updates.
  3. Activate both Download iOS Updates and Install iOS Updates.
Auto Update

Related: How to Fix iPhone Stuck on Preparing Update


How do I enable contact posters on iOS 17?

To add a contact poster to your iPhone: 

  1. Open the Contacts app
  2. Select your Contact Card from the top of your contacts list. 
  3. Choose Contact Photo & Poster
  4. Click Continue and follow the on-screen directions to personalize your poster. 

Why is my contact poster not showing iOS 17?

If your contact poster is not displaying, it may be due to the disabled name and photo sharing settings. 

To activate this feature:

  1. Launch the Contacts app on your iPhone. 
  2. Select your Contact Card
  3. Tap on Contact Photo & Poster.
  4. Switch on the toggle for Name & Photo Sharing

Why is my contact photo and poster disabled on my iPhone?

Your contact photo and poster may be disabled because your Apple ID is linked to multiple phone numbers. 

To resolve this, you can either remove the extra phone numbers or utilize a separate Apple ID for each iPhone: 

  1. Open the Settings app on your iPhone. 
  2. Go to Messages > Send & Receive
  3. Select your secondary phone number. 
  4. Choose Remove to confirm deletion. 

Who can see my contact photo on iOS 17?

You can share your photo or poster automatically with all your contacts or select from your contacts list. 

If you don’t want everyone to see it, set the option to always ask:

  1. Open the Contacts app on your iPhone. 
  2. Tap on your Contact Card
  3. Next, tap on Contact Photo & Poster.
  4. Under Share Automatically, select Always Ask

If this guide helped you, please share it. 


  • John Sixto

    John is a staff writer at Saint and comes from a SAP ABAP development background. He has a Bachelors in IT and has been writing since 2018, with over 500 posts published. He loves to build PCs and has a deep curiosity in understanding how different components and configurations work. John spends hundreds of hours at a time, researching and testing the software and apps, before he proceeds to write about it. LinkedIn X (Twitter)

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